Last updated: February 2026
This Privacy Policy explains how DLS GROUP LLC, doing business as Infinity Saunas ("we," "us," or "our"), collects, uses, and shares your personal information when you access or use our website, infinitysaunas.com (the "Site"), interact with our services, make a purchase, or otherwise communicate with us (collectively, the "Services").
In this Policy, "you" and "your" refer to any individual who uses our Services, whether as a customer, visitor, or someone whose information we process in connection with our operations.
We encourage you to review this Privacy Policy carefully. By accessing or using our Services, you acknowledge and agree to the practices described here. If you do not agree with any part of this Policy, please discontinue use of our Services.
Scope of This Policy
This Privacy Policy applies only to online activities conducted through our website and is valid for visitors and customers who share information with Infinity Saunas via this website. It does not apply to information collected offline or through third-party channels not operated by us.
Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
Information We Collect
The personal information we request, and the reasons for requesting it, will be clearly explained at the point we ask you to provide it.
We may collect the following information:
- Name, email address, phone number, and shipping/billing address
- Order details and purchase history
- Account registration information
- Communications you send to us (emails, contact forms, attachments)
- Any additional information you choose to provide
How We Use Your Information
We use collected information to:
- Operate and maintain our website
- Process orders and manage deliveries
- Improve and personalize user experience
- Communicate with customers regarding orders, support, or promotions
- Send transactional or marketing emails
- Detect and prevent fraud or security issues
- Analyze website usage and performance
Log Files
Infinity Saunas follows standard procedures for using log files. These files automatically log visitors when they visit our website. Information collected may include:
- IP address
- Browser type
- Internet Service Provider (ISP)
- Date and time stamps
- Referring/exit pages
- Click activity
This data is not linked to personally identifiable information and is used for analytics, site administration, and trend analysis.
Cookies and Tracking Technologies
Infinity Saunas uses cookies and similar technologies to:
- Store visitor preferences
- Improve site functionality
- Personalize content and offers
- Analyze traffic and performance
You can choose to disable cookies through your individual browser settings.
Google Advertising & Third-Party Cookies
Infinity Saunas may use third-party services such as Google for analytics or advertising.
Google may use cookies (including DART cookies) to display ads based on your visit to our site and other websites. You may opt out of Google’s ad personalization by visiting: https://policies.google.com/technologies/ads
Infinity Saunas does not control third-party cookies used by advertisers.
Third-Party Privacy Policies
Infinity Saunas’ Privacy Policy does not apply to other websites or advertisers. We recommend reviewing the privacy policies of third-party services for detailed information about their practices and opt-out options.
CCPA Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Request disclosure of collected personal data
- Request deletion of your personal data
- Request that your personal data not be sold
If you make a request, we will respond within one month. To exercise your rights, please contact us.
GDPR Data Protection Rights (EU Users)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
We will respond to all GDPR requests within one month.
Children’s Information
Infinity Saunas does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information on our website, please contact us immediately so we can remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon posting. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our website:
DLS GROUP LLC
15442 Ventura Blvd Sherman Oaks, CA 91403 United States
Phone: (820)-200-4151
Email: support@infinitysaunas.com
Hours: Monday–Saturday, 9:00 AM – 6:00 PM (EST)
